![]() While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. We are also planning on starting a remodel project of our South Tower rooms in the near future. ![]() I’m pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and some other projects and will continue our efforts through 2017. I’m also pleased to report that our elevators are under constant monitoring to make sure we have as little problems as possible. We do have a regular maintenance program and special projects in an ongoing effort to keep our property up-to-da5e and in well working order, however unfortunately unexpected maintenance is required without warning. We are very sorry to learn that you didn’t enjoy your stay. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.
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